Diamond Books is committed to respecting your privacy. This notice explains how we use any personal information we collect about you and your rights in relation to it. Please read it carefully.

Who we are

We are: Diamond Books.

Our website address: diamondbooks.co.uk

Registered address:

10 Bailiff’s Close, Axbridge, Somerset, BS26 2AZ

Company number 12639526.

What personal data we collect and why we collect it

Contact forms

We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Forms are sent via email and their content is encrypted in transit.

No personal data from these forms is stored in the website database unless otherwise stated here.

Cookies

Our website, like most, uses cookies. You can manage or withdraw consent for their use via the Cookie notice banner or via our Cookie Policy page. If you prevent their use you will not be able to use all the functionality of our website.

We provide more information about the cookies we use in our Cookies page.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

The website uses web fonts provided by Google but these are hosted locally so no personal data is collected by Google’s content delivery network.

Security measures

No personal details are stored in the website database by our security plugins.

Some data (including username, IP address, hostname, location) is temporarily stored in security logs on the server and/or sent via email to alert the website administrator of critical problems or suspicious activities on the site.

Who we share your data with

Except as set out here, we do not share, or sell, or disclose to a third party, any information collected through our website.

How long we retain your data

For users that are registered on our website, we store the personal information they provide in their user profile indefinitely. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

The website is hosted at SiteGround in datacentres located in London (UK). It is protected by 256-bit encryption. SSL certificate provided by Let’s Encrypt from the Internet Security Research Group (ISRG).

Siteground security details: siteground.com/datacenters/
Let’s Encrypt privacy policy: letsencrypt.org/privacy/

Emails sent to Diamond Books from the website contact form reside in the data centres of Apple. Security overview:https://support.apple.com/en-gb/HT202303

Website administrator emails reside in the data centres of Zoho.com, which adhere to GDPR: www.zoho.com/mail/help/zoho-mail-gdpr-compliance.html

Website database backups are encrypted and stored at Amazon S3 – server located in London – and at Microsoft’s OnDrive – data centres located in GB – for up to 1 year.

AWS data privacy statements: aws.amazon.com/compliance/data-privacy/
Microsoft’s privacy commitment: microsoft.com/en-gb/trust-center/privacy

Contact information

If you have any privacy-specific concerns, please contact us.

Additional information

How we protect your data

We have various measures in place to protect the website from malicious attack, including firewall protection, malware scanning, bot/spam blocking and encryption.

What data breach procedures we have in place

The website has internal reporting systems and contact mechanisms to alert us to any malicious activity on the site.

Last updated: 12 March 2024